+39 3405359966 - Tel. +39 0541/720227

FAQs

Name: Color Punta Nord Family Village
Address: Via Tolemaide, 4, Torre Pedrera, Rn, 47922, IT
Telephone: +39 0541/720227
Price range: $$

Any doubt about your next sea vacation? Find the answer here or email us!

WHAT IS THE CHECK-IN TIME?
The check-in time is expected from 2pm. If you arrive before that time you can already register and start enjoying all our services such as the All Inclusive, parking, lunch and we will also check the possibility to deliver the room as soon as possible and we will notify you when it is ready.
WHAT IS THE CHECK-OUT TIME?
We kindly ask our Guests to vacate the rooms by 10 am. To avoid queues or waits we advise Guests to settle the bill the night before or during the stay. It is possible to request the late check-out upon availability directly at the reception at an additional cost.
IS LUNCH INCLUDED ON THE ARRIVAL OR DEPARTURE DAY?
The lunch buffet stays open until 2pm. In case you won't lunch on your arrival day, you can benefit from a pocket lunch on your departure day (by informing the reception the day before). Meals that are not consumed in the hotel cannot be deducted from the accommodation rate..
ALLERGIES, INTOLERANCES AND SPECIFIC DIETARY NEEDS
We cannot guarantee the non-contamination of the products as we do not have kitchens dedicated to handle serious intolerances or allergies (i.e. celiac disease), so in order to protect you we ask you to contact us in order to choose the best solution for both.
WHAT SHOULD WE BRING FOR CHILDREN?
The real question is: what should I not bring? Travel light because in the hotel you will find high chairs, side rails, strollers, night lights, bath tubs, camping beds, bicycle seats, disposable bibs and plastic dishes, bottle warmers and toilet reducers.
BOOKING VALIDITY
Each reservation will be valid if followed by a deposit of 30% of the total amount of the accommodation (or the balance in some promotions), to be sent within 7 days of receipt of the confirmation.
CANCELLATION POLICY
In case of cancellation up to 7 days before the scheduled arrival, the entire amount paid will be refunded in the form of a voucher, valid until September 30, 2022.
EARLY DEPARTURE
In case of early departure customers are required to pay a penalty of 3 nights. In the case of packages and non-refundable rates the full amount will be withheld.
WHAT ARE THE PAYMENT METHODS?
Payment to be made directly at the hotel by cash, debit card, check and credit card (Visa and MasterCard).
WHY DO I NEED THE COLOR CARD?
Because with our Color Card you can accumulate points for each holiday to get free rewards, discounts and days.
CAN I TAKE MY FOUR-LEGGED FRIEND ON HOLIDAY WITH ME?
Your furry friends are welcome! We accept small pets (max 10 kg), we will add a small supplement to the holiday for the sanitation of the room at the end of the stay. Pets are not allowed in the restaurant and by the pool.

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SLEEP SOUNDLY:
In case of cancellation up to 7 days before your expected arrival, the entire amount paid is secure and you will not lose even 1€!
We will freeze your deposit and you can use it for another stay in one of the Color Holiday Hotels and Villages until the 30th of September 2022.